Adobe – Flash – Error – “An Errored occurred. Please try again later”

Adobe – Flash – Error – “An Errored occurred.  Please try again later”

In this particular instance, this problem only occurred when we tried viewing from Mozilla Firefox; no problem on Microsoft IE nor Google Chrome.

Steps

In Microsoft \ Vista:

1) Access “Control Panel” \ “Programs and Features”

a) Uninstall “Adobe Flash Player 11 Plugin”

b) Or you may choose to download & run the “Adobe Uninstaller”

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html#main_Download_the_Adobe_Flash_Player_uninstaller

2) Access Page that requires Firefox

a) You will be asked to download Adobe Flash

b) Do not choose to download the current Flash

3) Download older and more stable version of Flash

a) Where can I find direct downloads of Flash Player 10.3 for Windows or Macintosh?

http://forums.adobe.com/thread/889580

b) Choose to download “Flash Player 10.3 for other browsers”

c) Install the downloaded Application

4) Restart browser and hopefully video plays

5) If it plays, disable automatic updates

a) Inside your browser, Right-Click on any video playing

b) From the “Drop-down” menu, select “Global Settings…”

c) The In “Flash Player Settings Manager” window appears

d) Access the “Advanced” Tab

i) Confirm the version# for “Plug-in Version” (ours was 10.3.183.20)

ii) Select “Never check for updates (not recommended)”

References:

1) Flash Player Help / Installation Problems / Flash Player / Windows

http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_heading_10

2) Flash Player Help / Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html#main_Download_the_Adobe_Flash_Player_uninstaller

3) Flash Player Help / Find version | Flash Player

http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

4) How to disable auto-update notification in Flash Player

http://kb2.adobe.com/cps/713/a7138026.html

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